BOOKING  CONDITIONS.                              

PAYMENT
A deposit of 25% is required to book any tour arrangements.  The balance is to be paid 60 days prior to commencement of the tour. Payment is required in full when bookings are made less than 60 days before the tour begins.

CANCELLATION POLICY
95 to 60 days prior to departure - 25% Cancellation fees.

59 to 45 days prior to departure - 50% Cancellation fees.

Less than 45 days prior to departure - 100% Cancellation fees.

UNUSED SERVICES
There are no refunds for unused portions of the program, and refunds will not be made to passengers who do not
complete the tour for any reason whatsoever.

INCLUDED / EXCLUDED
The tour price includes full board accommodation, ground transportation, the services of an English speaking
driver/guide, vehicle entry fees, park fees, your crater tour, and government taxes. It does not include air fare, drinks, tips, laundry, departure tax or any other extras.  Any changes made to the itinerary will be charged extra.
Confirmed bookings cannot be transferred to another date.

BAGGAGE
Baggage is restricted to one standard size bag while on safari due to limited space in the vehicle and road conditions.  For scheduled flights within the parks the maximum baggage allowance is 15 kgs per person in soft bags. Excess luggage can be stored in the left locker room of most hotels or at our office.

 INSURANCE
 It is an expressed understanding and condition that any person taking a Wildersun Safari has an adequate and valid insurance cover for personal accident, evacuation, medical attendance, baggage loss and trip cancellation.  

In addition we highly recommend taking a First Air Responder tourist cover at a nominal fee of 25 Usd per person for a 14 days cover in Tanzania.  First Air Responder fills the gap that international insurances leave uncovered by physically having ground teams and equipment available to respond in country, by whatever means - road or 4WD ambulance, fixed winged or rotor aircraft or even on foot. Most international insurances assume that there is a physical mechanism in a country that will respond to an emergency even if they need to pay for it later.  In Tanzania no such organization exists and First Air Responder provides this cover.  For more information contact us or click here.

ALTERATIONS TO TOURS
The sequence of the itinerary and the accommodation of safaris are adhered to as far as possible. We reserve the
right however to make alterations due to bad weather, road conditions, congestion or other causes. We also reserve the right to decline or retain a passenger as a member of any tour at any time.
 

LIABILITY
The Company acts only as an agent of the passenger in all matters relating to tours and it accepts no responsibility for any personal illness, injury, accident, death, delay, loss, damage or irregularity of any kind, which may be occasioned by reason of any act or omission beyond its control, including without limitation, any act of negligence or breach of contract of any third party such as a hotel or airline, who is to, or does supply, any goods or services for the trip.

Wildersun will not be responsible for any losses or expenses due to delay or changes in schedule, overbooking of accommodation, fault of third parties, sickness, weather, strikes, acts of God or for any other cause beyond its control.  All such losses or expenses have to be borne and paid for by the passenger. The Company's liability to passengers carried in its own vehicle is governed by Tanzanian law and all claims are subject to the jurisdiction of the Tanzanian Courts.  Whilst every care is taken, the Company will not be held responsible for loss or damage to baggage, personal effects, valuables or currency.  The Company reserves the right to employ sub-contractors for all or part of the services.